Stop Kicking The Cat: How patients can help shift the rule-bound culture of the NHS

Future Patient - musings on patient-led healthcare

This article – longer than my usual blogs – is based on a speech to the Professional Standards Authority ‘Future of Regulation’ seminar on the 12th of February, 2016.


We now have an opportunity to make more radical changes to redesign health and care regulation as a whole. This will ensure that it is focused only on what it should do and can do so that we can hand back to people who work in health and care the responsibility and accountability for quality that is properly theirs. Some important principles are becoming well established: these are the antiseptic power of transparency, a commitment to both personal and shared responsibility and a renewed engagement with patients and the public.” This is from a terrific report by the Professional Standards Authority called Rethinking Regulation.

So, what does ‘renewed’ engagement with patients and the public look like?

To address…

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